Customer Success

Succeed with MyTreasur-e’s Comprehensive Support & Training

We are obsessive about your success, and everything that we do is directed towards this overriding goal. Our team works like clockwork, using expertise, innovation, and technology to continuously improve the MyTreasur-e experience for you

Customer service is everything

Our customer support teams, together with account management and professional
services specialists, work in sync to make sure that:

  • You obtain optimal value from your investment in MyTreasur-e.
  • You stay informed and alert to broader environmental changes affecting your requirements.
  • We stay ready and prepared to meet your needs when you require a new feature or offering.
  • Your day-to-day operations remain unaffected.
  • Our team remains constantly responsive to your training needs.

Account Management

Completely committed to the success of your investment into MyTreasur-e, our Account Managers make it their top priority to fully understand your strategic priorities and engage and work with you in a trusted relationship to extract maximum value out of MyTreasur-e solution and thus will help contribute to your business success for the long term.  

Completely committed to the success of your investment into MyTreasur-e, our Account Managers make it their top priority to fully understand your strategic priorities and engage and work with you in a trusted relationship to extract maximum value out of MyTreasur-e solution and thus will help contribute to your business success for the long term.  

Client Support

The MyTreasur-e philosophy of Powerfully Simple places exceptional client support at the heart of our relationship with you.All you need to do is get in touch, and the client support team will get rolling to get you back on your feet with an effective solution in the least possible time.

The MyTreasur-e philosophy of Powerfully Simple places exceptional client support at the heart of our relationship with you. All you need to do is get in touch, and the client support team will get rolling to get you back on your feet with an effective solution in the least possible time. We understand the importance minimising any system related disruption and thus maximise your team’s efficiency 

Client Training

At MyTreasur-e, we understand the knowledge gap that may arise from time to time due to staff movements.This movement can leave gaps in the knowledge of your staff in relation to MyTreasur-e usage and related functions throughout your treasury operations; especially those that may not be performed on regular basis.

At MyTreasur-e, we understand the knowledge gap that may arise from time to time due to staff movements. This movement can leave gaps in the knowledge of your staff in relation to MyTreasur-e usage and related functions throughout your treasury operations; especially those that may not be performed on regular basis.